When a software vendor tells you that they stored data within XML format (which is easily accessible) you should ask them how they define XML. My favorite software vendor created XML that was *not* valid, *not* well-formed, and contained binary characters. The sad thing is that this instance isn’t even one of their greatest sins. My conclusion is that this software vendor defined XML to be a crappy proprietary storage mechanism and overloaded the useful XML definition with their own. Software vendors are guilty of this and turn almost everything nice and useful into a worthless buzz word defined by nothing or even worse a bastardized meaning. Grrr!